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A lifelong entrepreneur and respected product innovator with an impressive record of bu...
A lifelong entrepreneur and respected product innovator with an impressive record of business success on two continents, David Marcus joined PayPal in 2011 to continue working on his long-term vision of digital payment technology that delivers seamless, connected, and convenient experiences at scale.Printable Version
Born in France, David grew up in Paris and Geneva, and he taught himself to write computer code at age 8. He attended the University of Geneva for a year before dropping out to start his career as an entrepreneur. His first startup was GTN, which he launched in in 1996 when he was 23. GTN grew to become one of Switzerland’s top three alternative telecommunications carriers and it was acquired by World Access in 2000. He then started Echovox, a pan-European mobile media and entertainment company. Echovox served as the foundation for Zong, the company he created in 2008 after he moved to Silicon Valley. Zong introduced an entirely new way for consumers to pay quickly and easily by entering their mobile phone number and charging the payment to their wireless account.
In 2011, Zong was acquired by PayPal and David assumed the role of vice president of mobile, leading the company’s mobile products and business, which included the development and launch of PayPal Here.
David was named PayPal’s president in April 2012. Driven by his belief that the essential foundation for business success is to understand everything through the eyes of customers, he is building on PayPal’s great scale, resources, and technological innovation to deliver products that delight customers and will revolutionize payments by reinventing the shopping experience for businesses and their customers around the globe.
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A passionate global traveler, longtime citizen of the world, and proud owner o...
A passionate global traveler, longtime citizen of the world, and proud owner of two valid passports, chief financial officer Patrick Dupuis joined PayPal in 2010 to continue his quest to understand the social and economic imperatives that shape the way people in different cultures shop, save, and spend.Printable Version
Patrick comes to PayPal after a quarter century spent overseeing financial strategy at leading companies in a broad range of industries, including customer service (he is the former CFO of Sitel, an international call center outsourcing providers), health care (he was the CFO at both BJC Healthcare, one of the largest nonprofit health care organizations in the United States, and GE Healthcare, a $10 billion division of GE), and business process management (as vice president and general manager of GE Capital International Services). He graduated from the Ecole de Management de Lyon in France.
At PayPal, Patrick is responsible for overall financial planning and management as well as operational excellence. In this role, he is focused on helping people around the globe discover the power and freedom that comes with the ability to conduct financial transactions seamlessly, safely, and simply without the age-old constraints of time, space, and location.
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With more than 25 years of technology experience that spans the military, the ...
With more than 25 years of technology experience that spans the military, the academic world, business consulting, and enterprise platforms and infrastructure, PayPal chief technology officer James Barrese is uniquely qualified to lead the company’s efforts to transform payments with innovative products and services for consumers and businesses.
A graduate of Stanford, James served as a high-frequency communications specialist for the U.S. Army Signal Corp, spent time as a programmer at Stanford, worked for Andersen Consulting, and then joined the e-philanthropy company Charitableway as vice president of engineering. In 2001, James joined eBay. Leading a number of strategic technology initiatives, he last served eBay as the vice president in charge of delivering the open platforms, infrastructure, systems software, analytics and site operations running the world’s largest marketplace at scale.
In 2011, James moved over to PayPal, first as vice president of global product development, and, beginning in 2012, as chief technology officer. With his mobile-first approach and his commitment to creating customer experiences that make things simpler and easier, he heads the world-class teams of technologists who are creating the products, platforms and technology infrastructure to power PayPal’s innovative payment services for tens of thousands of merchants and millions of account holders around the world.Printable Version
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Highly respected for his long history of success in the credit card world and ...
Highly respected for his long history of success in the credit card world and his innovative approach to digital payments, Gary Marino brings his lifelong focus on improving the cost and convenience of alternative payment services to his dual role as PayPal senior vice president of global financial services and the Americas.
Gary spent the first half of his career in the credit card industry, serving simultaneously as chief credit officer and chief marketing officer at Bank One (now JPMorgan Chase) and in key positions in Citibank’s bankcard division, including chief credit officer. In 2001, he co-founded Bill Me Later to pursue his vision of an alternative payment model that would analyze risk more accurately than existing credit cards providers, while offering lower fees for merchants and greater convenience for consumers. Gary joined PayPal in 2008 after PayPal acquired Bill Me Later in a deal worth nearly $1 billion.
As head of global financial services, Gary is working to strengthen the financial flexibility of the PayPal digital wallet through acomprehensive portfolio of credit services that includes Bill Me Later and a wide range of additional products offered with PayPal’s banking partners around the world. He leads teams that are focused on expanding the PayPal network around the globe, managing relationships with PayPal’s financial network partners, and establishing PayPal as the preferred online payment method for consumers and merchants in the U.S. and Canada. He is also responsible for PayPal’s efforts in emerging markets around the world.
A graduate of Syracuse University and Indiana State University, Gary is a board member of the Johns Hopkins Discovery Fund for research in rheumatology.Printable Version
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Strategic marketing; customer service and support; commercial banking; leaders...
Strategic marketing; customer service and support; commercial banking; leadership development and organizational excellence; customer experience; and, of course, human resources— these are just some of the roles that PayPal's senior vice president of human resources, Dianne Mills, has played during a varied career that has spanned a wide range of business and HR functions over the past 25 years.Printable Version
A graduate of Virginia Tech with a degree in finance, Dianne started her career with Sovran Bank and NationsBank, precursors to what is now Bank of America. In more than 20 years at Bank of America and its predecessors, Dianne helped make banking products originally designed for large corporations accessible to smaller businesses; she led efforts to use customer feedback and information to improve satisfaction with Bank of America’s card businesses; and she was deeply involved in driving the kind of organizational and cultural change that is essential in a company that is growing rapidly through acquisitions.
Passionate about building high-performing teams that align talent with strategic business objectives, Dianne leads a human resources organization at PayPal that is responsible for every aspect of organizational and talent development, change management and learning, and compensation and staffing. Her job is to ensure that PayPal has the right combination of talented, experienced, committed, and curious employees it needs to continue to revolutionize commerce by blurring the lines between online and offline shopping experiences.
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Widely acknowledged to be one of the payment industry’s most accomplished and ...
Widely acknowledged to be one of the payment industry’s most accomplished and experienced executives, Rupert Keeley has spent more than three decades helping businesses and consumers make the transition from cash and checks to digital payment technologies in Europe, Asia, Africa and the US.Printable Version
A graduate of the University of Manchester and the City University Business School, Rupert has undertaken executive roles in leading banking and payment organizations on four continents. The one-time Gulf head of consumer banking and CEO of Bahrain for London-based Standard Chartered PLC, he went on to play a crucial role in the development of Visa’s global business in an 11-year career with the leading card payment company that included stints as president and CEO of the Asia Pacific region, global head of strategy and corporate development, and president of Asia Pacific, Central & Eastern Europe, Middle East, and Africa.
Rupert joined PayPal in 2010 to help bring connected commerce to businesses and consumers in developed and developing economics initially in Asia, but subsequently in Europe, the Middle East, and Africa. Building on PayPal’s unique combination of scale and discipline with its entrepreneurial culture and customer-first focus, Rupert is leading efforts in those markets to enable retailers of all sizes to connect to consumers across the Internet and mobile channels, and face-to-face.
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With more than 30 years of experience in banking and technology, John McCabe, ...
With more than 30 years of experience in banking and technology, John McCabe, PayPal’s senior vice president of worldwide operations, has been at the forefront of sweeping changes that have impacted how these industries operate. He was at Chemical Bank in 1982 when it introduced Pronto, a pioneering online banking service that ran on the Atari gaming system that was one of the earliest efforts to offer home banking on a personal device.Printable Version
Since then, he has worked in senior executive positions running retail banking, operations, financial services, call centers, and strategic planning at ICT Group, Global Telecommunication Solutions Inc., National Westminster Bancorp, and other companies. Before joining PayPal in 2009, John was the executive vice president at Wachovia Direct Access, which served more than 15 million customers through 15 contact centers located around the world.
Looking for an opportunity to be part of a company with a real opportunity to change the world, and frustrated by the conservative nature of traditional banking, John joined PayPal in 2009. As head PayPal’s risk operations, customer support, and compliance operations, John is focused on translating his three decades’ worth of experience driving better convenience and security for consumer to help reinvent the global payment system.
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With more than a dozen years spent creating and managing financial products fo...
With more than a dozen years spent creating and managing financial products for large and small consumer Internet and mobile technology companies, Hill Ferguson brings a deep commitment to making complex things easier to understand and use to his role as PayPal's chief product officer.
Before joining PayPal in 2011, Hill was vice president of product and marketing at Zong, which pioneered new technologies that enabled consumers to make payments quickly and easily using a mobile phone number. He has also worked as general manager at Yodlee, where he helped develop and market personal financial management software and consumer payments products used by leading financial institutions. As a senior product manager at Yahoo!, he helped create the award-winning Yahoo! Finance website. He also co-founded LoanBack, a peer-to-peer loan management service that has helped consumers manage over $1.5 billion in loans from friends and family. He has a bachelor’s degree and an MBA from Vanderbilt University.
In his current role as chief product officer, Hill is focusing PayPal’s unique assets to innovate at scale, developing products that simplify the lives of consumers and help small businesses grow big.Printable Version
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A serial entrepreneur in Silicon Valley, Stan Chudnovsky is widely recognized ...
A serial entrepreneur in Silicon Valley, Stan Chudnovsky is widely recognized as one of the founders of the emerging field of Growth. Throughout his career engineering and entrepreneurial career he has achieved remarkable results with driving consumer growth and engagement by combining psychology with data analysis and predictive modeling.
Stan moved to San Francisco from Moscow, Russia in 1994, worked in various engineering roles until switching to a start-up world in 1999. His first successful start-up was Tickle where he was responsible for technology, product and operations and eventually became a CEO. One of the first social media companies, Tickle became 18th largest site on the web, had more than 100 million registered users and over $40 million in revenue when it was acquired by Monster Worldwide for over $100mm in 2004. In 2007, he co-founded WonderHill, a designer of the $60mm/year breakout social game Dragons of Atlantis. WonderHill was acquired by Kabam in 2011. As a co-founder of Ooga Labs, he designed growth strategies for Goodreads, Path, BranchOut, and many others. In 2012, he co-founded IronPearl, a SaaS company, to develop new tools and methodologies to help companies optimize growth and improve customer retention. He joined PayPal as part of the IronPearl acquisition in April of 2013.
As PayPal’s Vice President of Growth, Global Strategy and Special Ops, Stan is responsible for growing PayPal’s network of consumers, merchants and developers worldwide by utilizing marketing, behavioral insights, and analytics.Printable Version
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Christina Smedley brings more than 20 years’ experience developing, planning, and...
Christina Smedley brings more than 20 years’ experience developing, planning, and implementing programs around the world for leading brands and companies in a wide range of industries to her role as PayPal’s vice president of global communications.Printable Version
She came to PayPal in 2012 from the public relations giant Edelman, where she was global chair of consumer marketing, the firm’s largest practice. During her distinguished career at Edelman, she led award-winning campaigns for many of the world’s best known brands and companies, including Axe, Best Buy, Diageo, Dove, eBay, Pepsi, Microsoft, Samsung, Starbucks, Trojan, Unilever, and Xbox. Responsible for the development of intellectual property and offerings for Edelman’s consumer marketing practice, she earned wide recognition for her expertise in marketing to millennials and her insights into consumer behavior and consumer adoption of new technologies.
From 1999 to 2003, Christina served as director of worldwide communications at Amazon.com, where she led the company’s communications activities in all markets outside the U.S., directed retail planning for amazon.co.uk, and handled advertising, media spending, research, online activities, customer relationship management, and email marketing.
As vice president of global communications at PayPal, Christina is responsible for communicating PayPal’s vision for seamless experiences that connect consumers around the globe with merchants of all sizes. She oversees teams that are defining the company’s unique narrative and she leads the company’s efforts to connect with audiences through social media channels and cutting edge experiential marketing approaches.
Christina also serves on several boards that work to foster literacy, and she is actively involved in fundraising for educational projects in Jamaica, her birthplace.
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Inspired in part by a childhood spent growing up in Latin America in an era wh...
Inspired in part by a childhood spent growing up in Latin America in an era when trade barriers and tight currency controls limited economic growth and increased internal conflict, PayPal’s vice president of legal and general counsel John Muller has spent more than a quarter century focusing on the role that financial law and regulatory compliance can play in fostering prosperity, openness, and opportunity in communities around the world.
After receiving a bachelor’s degree in English from the University of Virginia and a law degree from Harvard, John joined the distinguished international law firm of Gibson, Dunn & Crutcher, and he also practiced law at Shawmut National Corporation, a multi-state bank holding company. From 1996 to 2000, he was a partner at Brobeck, Phleger & Harrison, where he specialized in e-finance and regulatory compliance.
John joined PayPal in October 2000 as general counsel, and he added the role of vice president of legal in 2002. At PayPal, he leads a legal department that is working with governments and business partners around the world to reinvent commercial and payment law in order to bring the benefits of connected commerce to businesses and consumers on a global basis.
John has also served as the co-chair of the American Bar Association Joint Subcommittee on Electronic Financial Services and as the chair of the California Bar Association Financial Institutions Committee.Printable Version
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The man behind the “Teddy Ruxpin” stuffed talking bear—the best-selling toy in...
The man behind the “Teddy Ruxpin” stuffed talking bear—the best-selling toy in 1985 and 1986—and one of the creators of laser tag, Don Kingsborough is a legend in the world of consumer products and retail sales.
President of consumer products at Atari in the late 1970s and early 1980s, Don played a central role in the introduction of the Nintendo Entertainment System in the United States, which helped revitalize the computer game industry. From there he founded World of Wonder, where he launched Teddy Ruxpin and laser tag (or Lazer Tag, as it was known back then). In 2001, Don founded Blackhawk Network and was CEO for a decade, which pioneered the gift card market and revolutionized the way people shop for presents for family, friends, and acquaintances.
As vice president of global retail, Don is a driving force behind PayPal’s quest to transform the way people shop by extending the company’s online digital payment innovations into the offline world. Widely respected for his uncanny ability to anticipate trends and maximize opportunities, his competitive nature, and his ability to build lasting relationships, Don is the key liaison between PayPal and the company’s leading industry and retail partners around the globe. As head of PayPal’s Global Strategic Development group, Don oversees the company’s business development. In this role, he guides efforts to forge relationships with retailers that enable them to implement PayPal payment systems that connect stores and customers in new ways to make the shopping experience faster, simpler, and more convenient for consumers and more profitable for retailers.Printable Version
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As Vice President for PayPal in Asia, Rohan Mahadevan provides strategic direction for ...
As Vice President for PayPal in Asia, Rohan Mahadevan provides strategic direction for one of the company’s fastest-growing regions covering many of the largest commerce markets in the world, from Japan to Greater China to India to Southeast Asia. Based in Singapore, he will be responsible for increasing the company’s presence and local payment capabilities to capitalize on the explosive growth of e-commerce and m-commerce across all Asian markets. His deep knowledge of PayPal’s products and capabilities will enable the company to deliver on its vision to enable secure payments anytime, anywhere and any way for millions of Asian consumers.
Rohan has been with PayPal since 2004 in various leadership roles. Prior to his current position, he held the dual roles of vice president of Global Cross Border Trade and vice president of Latin America. As VP of Global Cross Border Trade, he was responsible for defining and executing PayPal’s cross-border strategy to enable 113 million PayPal users to conveniently and safely purchase from international merchants in 190 markets. As VP of Latin America, he led the strategy and localization of PayPal’s services for domestic consumers and merchants and partners in Brazil and Mexico, opened up PayPal’s first offices in these markets with Spanish and Portuguese language support, and accelerated cross-border trade across this region.
His passion to work and understand the challenges of growing businesses is not new; his career started with his own start-up where he was founder and CEO of Aftermind Inc., a software company in the aftermarket protection industry.
Before he started his own company, Rohan was a post-doctoral scientist at Cambridge University, England. He holds a Bachelor of Science in Physics from the California Institute of Technology and a PhD from Harvard University in the field of astrophysics.Printable Version
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Bill Ready came to PayPal with the acquisition of Braintree in late 2013. As CEO ...
Bill Ready came to PayPal with the acquisition of Braintree in late 2013. As CEO of Braintree, he and his team built one of the most innovative and influential startups in the payments industry. With its emphasis on mobile-first experiences, elegant tools for developers, and incredible customer support, Braintree developed industry-leading payment solutions that power many of the world’s most disruptive new businesses, including Uber, Airbnb, OpenTable, and Rovio/Angry Birds.
At PayPal, Bill continues to lead Braintree, which operates as a separate service within PayPal, and sits on the company’s executive staff. His focus is on scaling the Braintree platform and guiding efforts to push the boundaries of payment innovation for consumers, merchants and developers around the world.
Before joining Braintree in 2011, Bill was executive in residence at Accel Partners, a leading Silicon Valley venture capital and growth equity firm. A veteran of the payments industry, Bill served as president of iPay Technologies beginning in 2008, guiding the company through a period of rapid revenue and earnings growth, and its sale to Jack Henry & Associates for $300 million in 2010. He also worked as a strategy consultant for McKinsey & Company, where he advised leading financial technology companies, and was an early engineer at two other successful start-ups: emphesys (merged with Humana in 2001) and Netzee (IPO November 1999). Bill holds an MBA from Harvard Business School where he was an honors recipient and a bachelor's degree in information systems and finance from the University of Louisville.Printable Version