PayPal launches new in-store payment option in Australia

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Wednesday, 14 November 2012

PayPal launches new in-store payment option in Australia

PayPal teams up with POS software vendors to deliver any time, anywhere payments

PayPal Australia today announced a completely new way to pay in-store with PayPal. Working in collaboration with point of sale technology companies, PayPal is bringing its cash-less and card-less in-store payment option into Australian shopping centres and retail stores for the first time, following its successful launch in the United States last year.

PayPal has today announced the launch of its PayPal Here APIs which allow point of sale (POS) software providers to integrate PayPal payments in to current and future solutions. For retailers, this means that PayPal technology can now be easily integrated into their existing POS solutions – so they don’t have to rip and replace existing hardware – instantly connecting with PayPal’s 4.8 million Australian users.

The PayPal innovation allows customers to pay without cash or card by accessing their PayPal account any time, anywhere and any way they want. Customers use a mobile app to locate and then check-in at the store. Once checked in, they are able to place orders and pay using their PayPal account. The flexible, quick and secure payment option saves time for customers, allows them to access any funding source connected with their account making it quicker and easier than ever to pay any time, anywhere and any way they want.

For the retailer, a more direct relationship is established with the integrated PayPal solution. PayPal provides the retailer with information about the customers that are checked in at the store – name and photo ID - via the point of sale terminal. Retailers can then engage customers in a personal way that helps develop relationships and drive sales. The photo ID also supports customer identification for security purposes. The PayPal technology helps retailers engage customers by enabling easy payment options and supporting customer loyalty programs that can drive brand engagement and customer care. Advanced implementations of the technology will make it possible for retailers to view more detailed customer information, such as recent and favourite transactions.

PayPal is working in partnership with leading point of sale terminal providers MICROS, Island Pacific, Kounta and Vend to offer PayPal as an in store payment option. In the coming weeks and months a number of leading hospitality and retail partners will be introducing the solution including:

  • Top Mexican Quick Service Restaurant, Guzman Y Gomez (MICROS)
  • Australian fashion retailer, Glue Store (Island Pacific)
  • Sydney-based artisan baker, Sonoma Bakery (Kounta)
  • Specialty education retailer, Crayons (Vend)

Jeff Clementz, managing director for PayPal Australia said: “PayPal is committed to working with Australian retailers to deliver a more engaging shopping experience for their customers whether it is in-store, online or with their mobiles. New technology and changing consumer behaviour is driving structural change in retail. We’re providing merchants with innovative technology that enables them to meet and adapt to the needs of their customers. Our goal is to provide flexible and secure solutions that empower merchants by helping them understand their customers and drive engagement beyond the traditional path to purchase.”

“As the lines between online and offline continue to blur, PayPal is working with dynamic companies like MICROS, Island Pacific, Kounta and Vend to help retailers interact with their customers in new ways, building brand loyalty and a personalised customer experience in their bricks and mortar stores.”

To mark the launch, discount deals and loyalty programs will be available to PayPal customers at participating retailers.

To view how to pay in-store with PayPal at Sonoma Bakery, click here.


About PayPal
PayPal allows people to send and receive money without sharing financial information. With 4.8 million active accounts in Australia, consumers have the flexibility to pay online or with any connected mobile device using their account balances, bank accounts or credit cards. Consumers can purchase goods with PayPal in 190 markets and 24 currencies around the world, PayPal enables global ecommerce. With over 60,000 merchant partners in Australia, PayPal is an option for Australian businesses to transact online, from sole proprietors to established large merchants. PayPal is an eBay Inc company.

The PayPal online payment service is provided to Australian customers by PayPal Australia Pty. Limited ABN 93 111 195 389 ("PayPal") which holds Australian financial services licence number 304962. Before deciding to sign-up or use the PayPal service you should consider the Product Disclosure Statement, available at This media release is provided for information purposes only and is not intended as financial product advice. To sign up to our RSS feed to receive regular PayPal news please visit

MICROS is a global market leader in the hospitality, specialty retail, cruise and travel industry sectors, providing point-of-sale solutions to more than 300,000 customers around the world. MICROS has been operating in Australia since 1980, delivering personalised end-to-end solutions to a range of hotel and hospitality customers, including Guzman Y Gomez, Hugo’s Manly, Stamford Hotels and the Mantra Group. Their solutions include software, hardware, consulting, business management and support.

About Island Pacific
Founded in 1978, Island Pacific provides merchandising and store operations software solutions to the retail industry globally, helping retail businesses better serve their customers, manage their suppliers and grow profitable businesses. Island Pacific’s traditional point of sale solutions support the entire retail supply chain including, POS, multi-channel, wholesale, mobile, merchandise planning, business intelligence and manufacturing. Their retail merchandising solutions are used by hundreds of global and Australian retailers, including Glue Store, Topshop and Jigsaw. In November 2012, Island Pacific customers will be able to accept PayPal as a payment method across their omni-channel POS solutions. The functionality has been made possible by an interface between the PayPal payment app and Island Pacific's software..

About Kounta
Kounta is an extremely flexible and scalable cloud-based Platform of Sale (POS). Quick to get started, Kounta is easy to use, yet powerful enough to run most retail and hospitality business. Kounta can be securely accessed on anything, anywhere anytime across a range of channels including in-store, online and mobile, while also easily integrating with a variety of web technology platforms such as MYOB, Xero and Sassu. Kounta also seamlessly accepts PayPal as a payment method across their platform, to deliver a faster, safer and more interactive shopping experience for both merchants and their customers around the world.

About Vend
Vend provides web-based point-of-sale software to enable retailers to process sales, track inventory and manage customers. It is the world’s first HTML5 retail POS and works easily on any device or platform, including iPads and existing POS hardware. It even works offline. Launched in 2010, Vend has signed over 19,000 retailers in over 90 countries and processes more than 1 million transactions a month. With the flexibility to work with existing retail platforms and equipment, Vend easily integrates with existing retail hardware as well as e-commerce partners, Xero and Shopify to help retailers easily manage their business. In May 2012, PayPal announced that Vend had signed up as a global POS partner, allowing its retailers to accept PayPal in-store.

For more information on PayPal in Australia, please contact:

Tracey Yong
02 9291 3367 / 0405 488 490

Louise Smith
02 9291 3314 / 0404 916 602